
Terms
Last updated August 6, 2026
Hey Sweets is a cottage food operation in Panama City Beach, Florida. These terms cover ordering from this site.
What we sell
One thing: the Weekly Tasting Box — one of each of that week's three flavors, for $15. There are 15 boxes each week and a limit of 5 per customer.
Ordering and pickup
Orders open Friday and close Monday. Pickup is Thursday, during the window shown at checkout. We send the pickup address in your confirmation email — it isn't published on this site.
Your box is held until the end of your pickup window. If you're running late, text us and we'll work it out. If you don't collect your box and haven't been in touch, we can't hold it past that day.
Payment
Payment is by card through Stripe, taken when you order. We never see or store your card number. Prices are in US dollars. Florida doesn't charge sales tax on to-go bakery goods, so there's no tax added.
Cancellations and refunds
Full refund if you cancel before orders close on Monday — just email us. After Monday we've already bought the ingredients and baked to your order, so we can't refund at that point.
If we cancel a drop — weather, illness, anything on our end — everyone gets a full refund automatically.
Allergens and food safety
Everything is baked in a home kitchen that also handles wheat, dairy, eggs, nuts, and soy. We can't guarantee any box is free of a given allergen. If you have a serious allergy, please don't order.
Made in a cottage food operation that is not subject to Florida's food safety regulations.
Cookies are best within a few days. Keep them in a sealed container at room temperature.
Getting in touch
Email shopheysweets@gmail.com for anything at all — orders, refunds, allergies, custom requests.